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  • AGV services
    • Writing requirements and functional specifications
    • Installation and calibration of navigation markers
    • Complete commissioning and site management
    • System operations and process monitoring
    • Maintenance and accident prevention testing (DGUV V3)
    • Service center and 24/7 hotline
    • Documentation and translations
  • AGV Academy
  • Company
  • Career
  • Contact
  • DE
  • EN

Slide System operations
and process monitoring

With many years of know-how about automation technology, we accompany and support your AGV systems up to 24 hours a day.

Active monitoring by our trained technicians makes it possible to quickly detect, analyze, and correct any faults that may occur during operations.

Our focus and strength as AGV specialists is to keep production running, even in critical and stressful situations.

Increase the efficiency of your AGV system

Our goal:

We stabilize automated processes over the long term and optimize them efficiently.

For new systems, expansions, optimizing your AGV, or any other case, as an AGV specialist we can provide support for your system during operation (one, two, or three shifts, 24/7).

As first-level support, we act as the interface between the operator (maintenance and service team) and the system manufacturer.

In the start-up phase of a new or expanded AGV, the first steps after commissioning are often plagued with problems. The vehicles (AGV = automated guided vehicle) generally do not yet run perfectly, so our shift support teams take care of them. During production, our team actively supports the automated AGVs, which means that various processes are tracked in real time as well.

Error events and inhibiting factors are detected quickly and can be logged in detail. The shift support team produces daily reports to present to and discuss with the customer and other contact persons.

Increase the efficiency of your AGV system

Your benefits

Shortened start-up phase

Discovery of most common causes of errors

Minimize downtime, maximal production performance within a short time

Prevent damage to the AGV and reduce unplanned operating costs

Increased availability and efficiency of your AGV

Increase the efficiency of your AGV system

We can support you on both a large and small scale. Let us determine your needs together!

Shift support

  • On-site support for your AGV
  • Daily summary of important events
  • AGV fault correction

Process support

  • On-site support for your AGV
  • Daily error logs in Excel format
    • Date / Time / Vehicle number
    • Error message and problem
    • Root cause or source of error
    • Duration of the problem
    • Description of the solution
    • Photos / Statistical analysis
    • Your individual requests and desires
  • Extended fault correction for the AGV system

System management

  • On-site support for your AGV
  • System errors recorded via web browser using our PRO.analytiX analysis tool
    • Individualize error tables
    • Data is analyzed according to defined categories
    • Automatic reports at defined times for specific users
    • Tool automatically defines main sources of errors and abnormalities in the system
    • Increases system efficiency by identifying and clustering errors
    • The data is provided to all participants in real time
  • Extensive system management and first-level support
  • Advice independent of manufacturer
Have AGV experts run your system now

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Learn more

ProLog AGV Academy

Training sessions at our AGV Academy provide expert insights into the world of automated guided vehicle systems. We teach your employees the theory and practice of automated guided vehicle systems.

Learn more

Service center and 24/7 hotline

As independent AGV experts, we can help AGV manufacturers to support their customers, relieve their workload, and take on all support services for specific customers.

Contact

Telephone: 07141 388 74 -0
Mail: info@prolog-automation.de
Mon - Fri: 8:30am - 16:30pm

Address

ProLog Automation GmbH & Co. KG
Planckstraße 17
71691 Freiberg am Neckar
Germany

A company of the ProLog group

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Copyright 2021 ProLog Automation GmbH & Co. KG
  • AGV services
    • Writing requirements and functional specifications
    • Installation and calibration of navigation markers
    • Complete commissioning and site management
    • System operations and process monitoring
    • Maintenance and accident prevention testing (DGUV V3)
    • Service center and 24/7 hotline
    • Documentation and translations
  • AGV Academy
  • Company
  • Career
  • Contact
  • DE
  • EN
ProLog Automation GmbH