Active monitoring by our trained technicians makes it possible to quickly detect, analyze, and correct any faults that may occur during operations.
Active monitoring by our trained technicians makes it possible to quickly detect, analyze, and correct any faults that may occur during operations.
Our focus and strength as AGV specialists is to keep production running, even in critical and stressful situations.
For new systems, expansions, optimizing your AGV, or any other case, as an AGV specialist we can provide support for your system during operation (one, two, or three shifts, 24/7).
As first-level support, we act as the interface between the operator (maintenance and service team) and the system manufacturer.
In the start-up phase of a new or expanded AGV, the first steps after commissioning are often plagued with problems. The vehicles (AGV = automated guided vehicle) generally do not yet run perfectly, so our shift support teams take care of them. During production, our team actively supports the automated AGVs, which means that various processes are tracked in real time as well.
Error events and inhibiting factors are detected quickly and can be logged in detail. The shift support team produces daily reports to present to and discuss with the customer and other contact persons.
Training sessions at our AGV Academy provide expert insights into the world of automated guided vehicle systems. We teach your employees the theory and practice of automated guided vehicle systems.
As independent AGV experts, we can help AGV manufacturers to support their customers, relieve their workload, and take on all support services for specific customers.
ProLog Automation GmbH & Co. KG
Planckstraße 17
71691 Freiberg am Neckar
Germany